Sorry, who's taking our jobs?
All views my own.
Day to day, I consult with universities on the best way we
can work together to recruit the highest quality, and most relevant students.
Like most vocations in most industries, my job is definitely at risk of
redundancy at the deft, binary hands of an uber smart digital system. So with
so much speculation about job loss by tech cannibalisation, what, if at all
possible, could we achieve as a net positive of an automation overhaul?
Well, first off, it begs exploration of how and when this
could happen, and the reality is this is very much upon us; slippery as summer
sweat.
We historically, and for the time-being, live in a world
where a large portion of human interaction, specifically commercial in this
instance, has a prerequisite of mutual trust. However, this necessary condition
suddenly melts away when viable, implicitly intelligent decision making is
combined with robust digital trust systems.
To be clear, not just the administrative element of
transactions- the entire decision-making process – the buyer scoping the
market, the merchant assessing needs and finding the best-for-purpose solution,
mutual agreement and the dreaded closing of the deal- without any
human involvement. The shackles are shaken, and we’re able to have fully
automated, digital transactions.
So, imagine, 10 years from now…
… Artificial intelligence is well established, beyond its
current iterations, with the ability to make nuanced and sophisticated
decisions at a speed beyond human capacity.
… Blockchain functionality has been mass adopted; relieving humans of the task of delivering trust-based
exchange; marking energy provisions, executing and recording real estate sales, underpinning
instantaneous government databases, performing complex data exchange between
users and organisations, documenting IDs, travel and even voting…
Shackles broken.
If I’m Mr. Capitalist, as I often am, during the week at least,
this type of automated exchange is very, very desirable. The scalability, the
efficiency, the pure relief of human resource… it’s a no-brainer (literally).
Suddenly, my bottom line is much, much lower and the capacity for trade
increases monumentally.
In a connected world with instantaneous information relay
through 5G networks; surgeons conducting complex operations remotely, smart farming, co-ordinating fleets
of driverless cars… We hit a digital super-highway where, really, only our
redundant and fusty notions of trade and commerce hold us back. I say us,
inevitably there will be those who… capitalise… and leave the bewildered
behind.
And even the argument that humans would still be required
for creative production/problem solving, or principally human facing exchange,
is relatively moot. AI and neural networks are so sophisticated now (let alone
10 years’ time) they can make creative decisions to a degree of complexity that
mimics the nuances of human design or make
scientific discoveries human beings don’t have the capacity to (not
for lack of talent, but rather a resource problem again), we are approaching
knee-wobbling and nerve-jittering territory.
What does this mean for job security? What are the
implications for individuals and society as a whole?
To temper the slurry of worry; it would be highly, highly
unlikely that jobs would just evaporate. The roll-out would be iterative,
requiring huge sums of investment, introduction of mass scale physical
infrastructure, contingency for collateral dysfunction, management of macro
level integration with legacy systems, legality of practice and so forth.
Globally, McKinsey has projected up to 800 million jobs will be
destroyed by 2030, with the US claiming 73 million of those losses. Redundancy
rates will be directly linked to the level of investment countries and
organisations make to ramp up AI and other tech adoption. Developed nations,
with deeper pockets, will experience a far greater impact as a result. (based
on the status quo, I can't imagine that will do much for parity and tension
between socio-economic divides)
More interestingly, research estimates that up to 30% of
hours worked globally could be automated. In other terms, that means that up to
a third of constituent tasks for most jobs (varying depending on occupation)
can be automated.
So, what could we do with this new abundance of time and
energy? At the risk of proselytizing…
There could be a very real, and very attractive, alternative
to the impending doom and gloom. It is ideological and ambitious, revolving
round the question- are we able to transform our idea of what 'work' is, and
what our individual and joint roles are in society?
A mass relief of human resource would create a huge boom in
available talent, and the opportunity to create new economic systems. Our
politics would need to change drastically to accommodate this (frankly,
irrespective of this scenario they need to change), certainly, it could never
be an overnight transformation from our neo-liberalism into a socialist
paradigm. I also don’t think this is necessarily predicated on radicalism.
We can absolutely re-imagine what income looks like for the
public and integrate this into current entrenched capitalism and wealth
systems. It could still cater for greater abilities to earn more wealth across
society. There are already such models proposed- universal income as a base
salary for all, with the ability to earn on top of this should you choose, for
example.
The prospect is so tantalising; pack in the mundane day jobs
and redistribute efforts to climate change activities, community-based projects
that improve the lives of those most in need in society; better care for the
elderly, better education for our children… Surely it can't be too far-fetched
to assume that we have an abundance of well-meaning and caring individuals in
society? It's this compassion that could facilitate one of the most
revolutionary exercises in social reformation since the last World War.
It's certainly hopeful, with flourishes of naivety. But,
given the right direction and leadership, a vision that could be, at least,
aimed for, if not achieved. Even if this happened to a degree, we would be able
to better humankind in a way, in modern life, previously unheard of.
Sadly, the potency of hope, when attached to fantasy, is
nebulous at best. And I fear, the true fuel of capitalism- lust and greed- will
forever be the greatest preventers of all things equalising. Our reality:
equity is not in the interest of the power merchants and the little men with
hurt egos.
Right, back to my day job, well, for now at least...
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